Mobile Engagement Specialists

Next generation

the next generation of mobile client engagementthe next generation of customer experiencethe next generation of customer loyaltythe next generation of mobile commercethe next generation of gifting

Welcome to the next generation of mobile commerce and customer engagement. Meet your mobile customers where they want to be met.


Remove friction from your mobile customer moments

Easy to Use, a complete set of tools to enable marketing teams to easily curate, personalize and track campaigns with no coding required.
Friction is the Enemy

Friction is the enemy in mobile engagement , every extra tap, delay, or decision moment interrupts the instant connection that defines mobile behaviour. On a device built for immediacy, friction destroys momentum.

Timely Delivery

In the instant, mobile-first world, punctuality is  part of the experience. The right message delivered at the right moment, creates connection, gratitude, and lasting brand value.  Using multimedia channels hits  99.9%  on time delivery.

Tap2

Our Tap2 software design philosophy works because it matches how people use their phones—fast, simple, and intuitive. One tap delivers instant value, turning engagement into a natural, effortless reflex.

Mobile First Recipient Experience  

Every interaction is crafted for how people actually use their phones — instant, personal, visual, and effortless. The message becomes the moment.

> 97% Seen  

97% read rate, and 90% opened within the first 30 minutes. Compare this with email open rates and direct to mobile multimedia wins the race for eyeballs and engagement

Calendar & Geo Automated Push

And campaign based push messaging make wallet-stored gift cards smarter and more valuable. They keep the card active in the recipient’s life—reminding, prompting, and rewarding at the right moment.

Shortcut to Agility

Move faster, adapt sooner, overcome hurdles and deliver smarter. MobileDigital gives your team a shortcut to mobile 1st customer  agility — no new infrastructure required.

A Picture is worth 1000 words

A picture captures attention and emotion in an instant, expressing what words can’t. Imagery transforms a simple transaction into a heartfelt moment—making the experience vivid, personal, and unforgettable.

Omnichannel

Multiple channels, one intelligent platform. MobileDigital recognises that the best route to the recipient depends on their chosen preferred channel choice, this varies by market. The universality of email does not exist in the direct to mobile channel.

Gifting Impact

Personal, timely, visual, and active-on-delivery gifting creates instant impact. The moment it arrives, it’s live, personal, and ready to use—delivering emotion, surprise, and value in one seamless experience that feels truly made for the recipient.

Curate

Our Canva integration makes it effortless to create unique, attention-grabbing, and emotionally engaging designs—empowering anyone to craft stunning, personalized visuals that elevate every multimedia message or stored value card in minutes.

Personalised Visuals  

Our patented ability to write directly onto the visual in multimedia introduces a new canvas, and a new  dimension of personalization, security, and engagement—transforming the direct-to-mobile channel experience .

Loyalty, Rewards,Incentives

Our technology transforms loyalty, rewards, and incentives - we make  them instant, personal, and visually engaging—turning transactional moments into emotional connections and shifting the dynamic to real-time recognition and reward.

Active on Delivery

Our patented active-on-delivery technology is an industry-changing breakthrough—eliminating friction. so Stored value arrives active ready to use,  delivering unmatched immediacy, emotional impact, and eliminating activation friction.

Complete Package  

MobileDigital is obsessed with the mobile customer experience—designing every interaction for instant gratification, effortless Tap2 engage simplicity, visual impact, and deep personalization that transforms engagement into connection.

Add2Wallet.link

Add2Wallet.link delivers instant access and lasting value—placing the brand and gift at the recipient’s fingertips while unlocking reminders, location-based prompts, and ongoing engagement that keep the connection alive long after delivery.

Active.links

Smart, plain-language links  unlock instant Tap2  actions — check card balance, text thanks, watch a video, Add2Wallet : one tap and  no friction - MobileDigital owns over 100 active links that in the RCS world become buttons.

Patented Technology

With a US  patent issued and global patents pending, MobileDigital is the inventor and category leader in active multimedia stored value—defining a new standard for instant, personalized, active and verifiable value delivered direct to mobile.”

Trust and Security

Our patented Multidimensional Verification ( MDV) delivers enterprise-grade trust and security—verifying every message, device, and redemption - all prior to delivery  in real time to ensure that every gift, reward, or payment reaches the right person, safely and instantly.

Patented Multidimensional Verification (MDV) 

MDV adds a dynamic verification layer — authenticating device, identity, and intent at every stage of delivery and redemption — creating a closed-loop system of proof that protects value in motion.

Tap NOT Type

Our  Tap2 software design philosophy embodies what mobile was meant to be—instant, intuitive, and emotionally charged—powered by active links that turn every tap into immediate action, connection, and measurable engagement.

Superior Redemption

Our mGift Card drives superior redemption because it removes every barrier—no activation steps, no redemption sludge, just instant, Tap2-use access that turns delivery into engagement and intent into action.

Revenue driving, with 100% views, 90% plus open rates and CTRs like the very early days of email
Revenue driving

The more messages that are seen, and trusted, the greater the redemption of offers, voucher, gifts, rewards and incentives. The higher the redemption the greater the commercial return.  

integrated with Your stack, complete set of APIs and webhooks to enable integration with existing marketing stacks
Integrated with your stack

You don't want to be shifting data from platform to platform. intouch has complete set of API’s and Webhooks to enable integration with existing marketing stacks - as well as deep integration with a limited number of marketing platforms.

Breakthrough use of personalization and animation surfaces brand messaging to surprise and delight

Add another dimension to your mobile commerce by inserting intelligent data tags (unique to each individual ) onto every image.  Achieve richer engagement and improved conversion by delivering visuals that contain contextual and individually relevant content, and do it at scale.

Utilize your existing customer intelligence database

Have full control over visuals, positioning and alignment

Streamline creative flow with our Canva plugin

Our Add2WalletTM Architecture - Unlocks the power of mobile wallet.

A single successful Add2WalletTM pass within the native wallet can become
• A long tailed engagement channel
• A loyalty / access relationship
• A retail media endpoint
• A promotional surface
• Persistent brand presence on the phone

A gift card, loyaty, incentive or reward offer can be delivered directly to the recipients mobile inbox as a hyper personalised visual offer, andd inclusing a one tap to activate  Add2Wallet.link that enables the active card to be installed ready for use in the recipients mobile wallet.

Your pass is now a live branded persistent presence in the wallet.  

The pass can offer a comprehensive directory containing ten essential information categories that can be access by just touching the link, as well as geo and calendar automated push mesages to the phine lock screen.

The  impact of the native mobile wallet activity is not hypothetical

The category transition has already started !

The shift to persistent wallet engagement  is real and current.  The value is increasingly what happens after arrival:  brand visibility, contextual surfacing relevance, reminders, insight, and retention. Wallets open opportunities for new engagement services, new telemetry reporting,  retailer upsell, AI services, wallet-native campaigns, and potentially new recurring SaaS revenue and transaction layers.

Native wallets convert digital value from a one-off delivery event into a persistent, updateable, contextual customer asset on the phone.

Retailers are leveraging native mobile wallets to enhance customer loyalty by integrating personalized offers and rewards directly into the wallet. This approach not only increases customer engagement but also provides valuable data insights that can be used to tailor future marketing strategies.

Native wallet passes provide brands with opportunities to be useful, without the cost of SMS, MMS, RCS or WhatsApp messaging.

Add2Wallet.ai

Add2Wallet.ai turns digital value into a persistent mobile asset.

Instead of relying on a one-off message, email, or link that can be missed, deleted, buried, or forgotten, Add2Wallet.ai creates an ongoing presence inside the customer’s native mobile wallet. The gift card, reward, offer, voucher, or incentive remains visible, recoverable, updateable, and actionable after delivery.

That persistence creates a new customer engagement layer. Add2Wallet.ai enables brands to maintain contextual contact after the initial send — through wallet updates, reminders, expiry prompts, balance visibility, location or time-based triggers, and post-activation engagement. The result is a persistent mobile surface for managing the customer relationship after acquisition, not merely a delivery mechanism for stored value.

Persistent mobile presence: Add2Wallet.ai keeps digital value visible and recoverable inside the customer’s native mobile wallet, rather than buried in email, SMS, or app clutter.

Contextual engagement after delivery: Trigger reminders, updates, expiry prompts, balance visibility, and next-best actions based on time, location, campaign stage, or customer context.

A new mobile engagement layer: Turn gift cards, rewards, offers, vouchers, and incentives into ongoing customer relationship assets — not one-off delivery events.

We work well with others


Our focus is on delivering mobile commerce solutions that represent easy, fast and frictionless engagement experiences for your mobile customers.


We have developed a comprehensive set of API's and Webhooks. We can quickly integrate with industry leading CDP & CRM tech stacks, manage data and security without costly development, time and skills investments.

We believe the best approach to achieve business outcomes is to work with existing tech stack investments, incorporate function delivered by best of breed 3rd party tools and to optimize the customer experience using core functions of the mobile handset.

So if your companies tech stack is not in this list, don't worry. Let's talk and we can make it so.

"We have been so fortunate to have access to the expert team at MobileDigital and the amazing intouch SaaS platform. This channel was new to our marketing mix and with the guidance and generosity from the team, it has proved to be an effective way to not only fundraise but communicate with our community to offer support when they need it. The platform itself is easy to use and the integration with Canva has made my life easier and helped HeartKids deliver effective MMS campaigns. We are excited to see how using intouch can further grow our reach and engagement with our community. "

Dianna Crisp Digital Strategy & Marketing Manager, HeartKids

"Pet Circle has been working with Mobile Digital since 2017, they help us to deliver personalised text messages in a very efficient way! Besides that, their support has been always helpful, allowing us to expand our strategies and think outside the box!  I highly recommend MobileDigital."

Michael Frizell Founder and CEO, PetCircle

"MobileDigital continues  to prove themselves to be a very technically capable organisation with a strong understanding of the day to day challenges of data driven retail.
The company has developed an industry leading  mobile customer engagement  platform that  focuses on the mobile customer experience, and has an outstanding commitment to customer service and support.
I am very happy to recommend MobileDigital. "

Sven Lindell  Chief Digital and Marketing Officer, The Winning Group

"I have worked with MobileDigital's SaaS messaging platform since 2017. Their innovative technology empowers brands by allowing them to extend their experiences directly into the hands of customers - anywhere, anytime.  We were able to create distinctive and differentiated campaigns with high performing commercial outcomes. I have also run many, many campaigns and have always been blown away by how professional and reliable their team have been. I continue to recommend intouch to my extended professional network."

James Kerridge Head of Marketing & Digital, Bailey Nelson.

"Lite n’ Easy has been using the SMS and MMS services provided by intouch for critical customer communications for several years now and we have always found the platform to be affordable, reliable and very effective."

Simon Northfield Head of Marketing, Lite n' Easy

"MobileDigital is an organisation that is passionate about the power and potential of mobile messaging and the role it can play in providing the next generation of customer journey. I have followed their progress since becoming a client in 2015. The company continues to innovate and consistently deliver customer centric technology that allows you to maintain one-on-one relationships with thousands of customers. I think they will go a long way!"

Dean Taylor Founder Cracka Wines, CEO Kaddy

If you want to do better business on mobile - it's time to get intouch.

Build your brand, offer better user experiences for mobile clients and optimize engagement with your mobile customers

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